We are striving to achieve a strong quality culture, with feedback from both clients and our workforce crucial to attaining this goal. For us, quality management is a continually evolving process enabling us to repeatedly exceed our clients’ and stakeholders’ needs as well as delivering real value through all aspects of our work.
In such sectors the level of quality assurance is at a higher standard and this has helped us improve in the parts of our business which operate in other sectors by bringing our learning from experience, procedures and new methodologies to the forefront of our delivery strategy.
Our reputation has been built on our ability to successfully deliver complex projects using innovative techniques. Today, our vast team of chartered and industry professionals contribute to value engineering on all our projects and we endeavour to adopt new methodologies wherever possible.
During internal quality audits, Group companies consistently achieved over 80%. Competence management was a particular area of strength.
Internal quality audits must achieve a minimum score of 90% for the project’s quality assurance to be considered acceptable.
Evaluate and report on the use of digital defect management systems and collate data to set benchmarks for future targets.